SMS Consent &
Communication Policy
Transparent communication practices and how we manage your SMS preferences
Last updated: December 14, 2025
Thank you for visiting this page. This policy explains how and when we collect consent to send text (SMS) messages to our customers.
How You Give Consent
By providing your mobile phone number through any of the methods below, you give explicit permission for us to send you SMS messages
Account Signup
When you enter your phone number in our online forms, checkout pages, or account settings, you agree to receive text messages related to your inquiry or service.
Requesting Updates
If you ask to receive notifications—such as appointment reminders, updates, or voicemail alerts—you consent to us sending those messages to the number you provide.
Verbal Consent
When you call our support team and verbally request to receive text notifications, this verbal approval serves as consent.
Keyword Confirmation
If you reply with an opt-in keyword such as "YES", "START", or "SUBSCRIBE", this confirms your consent to receive future messages.
What Types of Messages You May Receive
We send only communication relevant to your service
Customer support updates
Notifications about events like missed calls or new voicemails
Service-related reminders or alerts
Important updates about your account or service status
We do not send marketing or promotional text messages without separate, explicit opt-in.
Message Frequency
Message frequency varies based on your interactions—typically low volume and only when needed (e.g., when you receive a voicemail).
Your Privacy
We value your privacy. Your phone number is used solely for communication related to your interaction with our services.
We do not sell or share your phone number with third-party marketers.
For more information, see our Privacy Policy
How to Opt Out
You can stop receiving messages at any time with a simple reply
You can stop receiving messages at any time by replying:
STOP, UNSUBSCRIBE, or CANCEL
Once received, we will confirm your opt-out and you will no longer receive SMS messages.
Getting Help
If you need assistance or wish to update your preferences