bvoip
bvoip
Cloud-based VoIP and unified communications
Key Features
UCaaS Business Voice
Enterprise-grade unified communications including voice, video, messaging, and collaboration tools designed for business productivity and professional communications.
CCaaS Contact Center
Cloud contact center capabilities with advanced call routing, queuing, analytics, and agent management for organizations requiring professional customer engagement.
Microsoft Teams Integration
Enhanced MS Teams Voice integration enables direct routing and calling capabilities within the Teams interface, extending Teams with professional telephony features.
PSA/CRM Integration
Deep integration with Professional Services Automation and CRM tools automates workflows, screen pops, and ticket creation for efficient MSP service delivery.
AI-Powered Analytics
Leveraging Amazon, Google, and Microsoft AI platforms for call transcription, sentiment analysis, and keyword extraction to improve customer service quality.
On-Call & Alerting
Automated on-call scheduling and alerting ensures critical calls reach the right technicians based on schedules, escalation paths, and availability.
Partner Self-Service
Automated partner capabilities enable efficient service activation and management, allowing MSPs to provision and configure services without vendor intervention.
Available Plans
Compare Plans4 Sim Call Lite
Entry-level plan with essential phone system features for small teams starting their bvoip partnership.
4 Sim Call Pro
Standard plan with contact center features, call recordings, and call queues included.
16 Sim Call Pro
Standard plan for medium teams with contact center features, call recordings, and call queues.
64 Sim Call Pro
Standard plan for larger organizations with contact center features and call management.
1Stream Core
Deep CRM/PSA/ERP integration with business intelligence for unified communications.
Get Your Price
Tell us what you need and we'll send you a custom quote within 1 business day.
Why Get bvoip Through Inventive HQ?
Authorized Partner
We work with leading vendors to provide genuine, fully licensed software solutions.
Expert Deployment
Our team helps configure and deploy solutions tailored to your needs.
Ongoing Support
Dedicated account management and technical support when you need it.
Volume Licensing
Flexible licensing options tailored to your organization's size and needs.
“Inventive HQ made our software procurement painless. They handled deployment, licensing, and training — we were up and running in days, not weeks.”
James Mitchell
IT Director, Mid-Market Financial Services
Ideal For
MSP Managed Communications
Enable MSPs to deliver professional voice, video, and messaging services to clients with integrated billing, provisioning, and support through familiar MSP tools.
Contact Center Deployment
Deploy cloud contact center capabilities for clients requiring professional customer service operations with call routing, queuing, and analytics.
Microsoft Teams Voice Enablement
Extend Microsoft Teams with professional PSTN calling capabilities through direct routing integration, enabling clients to use Teams as their primary phone system.
IT Service Desk Communications
Integrate communications directly with PSA tools for automatic screen pops, call logging, and ticket creation that streamline IT service delivery.
Global Enterprise Deployment
Support multi-location enterprises across North America, Europe, and APAC with consistent communications services and centralized management.
About bvoip
Learn how bvoip from bvoip can help transform your business operations.
bvoip (1Stream powered by bvoip) is a unified communications platform designed exclusively for IT service providers and managed service providers (MSPs), delivering UCaaS and VoIP solutions built from the ground up to integrate with the MSP ecosystem. Recognized by Frost & Sullivan as a top industry leader and innovator among the Top 30 North American UCaaS & VoIP Providers for six consecutive years, bvoip enables MSPs to standardize and deliver enterprise-grade communications services to their clients.
The comprehensive platform spans the full communications spectrum including UCaaS Business Voice, CCaaS Contact Center, Integrated Messaging, Microsoft Teams Voice Enablement, On-Call & Alerting, AI Agents, Business Intelligence, User ID & Verification, Workforce Management, and Progressive & Rapid Dialers. This breadth enables MSPs to address diverse client communications requirements through a single vendor relationship.
Having emerged from the MSP community, bvoip understands the operational requirements of IT service providers and has designed deep integrations with PSA (Professional Services Automation) and CRM tools that automate common workflows. The platform's uniquely designed partner-centric model offers the simplicity and cost efficiency of multitenant platforms combined with the security and customization benefits of multi-instance architectures.
Recent innovations focus on partner self-service capabilities, third-party AI integration, and enhanced security. Leveraging Amazon, Google, and Microsoft AI platforms, bvoip enables features including full call and meeting transcription, sentiment analysis, and keyword and phrase analysis. These AI-powered capabilities help businesses extract insights from communications while improving customer service quality.
The partner-centric model extends through distributor provisioning programs that enable rapid service activation and management. With over 2,700 partners across North America, Europe, and APAC regions, bvoip has built a global ecosystem supporting MSPs who want to deliver differentiated communications services. The platform is available through Pax8 and other channel distributors, making it accessible to MSPs seeking to expand their managed services portfolio with proven communications technology.
Frequently Asked Questions
Ready to Get Started with bvoip?
Let our experts help you deploy and configure bvoip for your organization. Get expert guidance and dedicated support.