A SOC combines people, processes, and technology to keep the organization resilient.
Typical roles
- Tier 1 analysts triage alerts.
- Tier 2 analysts investigate and coordinate response.
- Threat hunters proactively search for hidden adversaries.
- Engineers maintain detection content and automation.
Key metrics
- Mean time to detect (MTTD) and respond (MTTR).
- Coverage across networks, endpoints, and cloud workloads.
- Volume of alerts per analyst and automation rate.
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